PHP Fatal Error

  • Resolved kapaweb

    (@kapaweb)


    1 year, 2 months ago

    Hi there,

    I’m getting the following error:

    PHP Fatal error: Uncaught Error: Call to a member function get_date_created() on bool in /public_html/wp-content/plugins/woocommerce-abandoned-cart/includes/classes/class-wcal-recover-orders-table.php:288\nStack trace:\n#0 /public_html/wp-content/plugins/woocommerce-abandoned-cart/includes/classes/class-wcal-recover-orders-table.php(107): Wcal_Recover_Orders_Table->wcal_recovered_orders_data()\n#1 /public_html/wp-content/plugins/woocommerce-abandoned-cart/woocommerce-ac.php(3303): Wcal_Recover_Orders_Table->wcal_recovered_orders_prepare_items()\n#2 /public_html/wp-includes/class-wp-hook.php(324): woocommerce_abandon_cart_lite->wcal_menu_page()\n#3 /public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()\n#4 /public_html/wp-includes/plugin.php(…’, referer: admin.php?page=woocommerce_ac_page&action=stats

    Can you help?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support priyankajagtap

    (@priyankajagtap)

    1 year, 2 months ago

    Hi @kapaweb,

    I sincerely apologize for any inconvenience this error may have caused you and for the delay in our response.

    Thank you for sharing the error message with us.

    Could you please let us know what actions you have performed on the site and encountered this error?So we can try to replicate this error same way and we will see if we are able to replicate the same.

    I will also escalate this error to our development team, who will thoroughly investigate and work on a solution. I will keep you updated as soon as I receive any information regarding this.

    Thread Starter kapaweb

    (@kapaweb)

    1 year, 2 months ago

    Hi,

    Thank you for your answer.

    No specific action. I just noticed this error in the server error log.

    Plugin Support priyankajagtap

    (@priyankajagtap)

    1 year, 2 months ago

    Hi @kapaweb,

    Thank you for your reply.

    I tried the different test cases and I am able to replicate this error on our end. This error occurs if we delete the WooCommerce order that was recovered through our plugin.

    I have escalated this issue to our development team, who will thoroughly investigate and work on a solution. I will keep you updated as soon as I receive any information regarding this. I hope that is fine.

    Thread Starter kapaweb

    (@kapaweb)

    1 year, 2 months ago

    Hi there,

    Thank you for the attention you gave. I understand. Please let me know as soon as you have an update!

    Plugin Support priyankajagtap

    (@priyankajagtap)

    1 year, 1 month ago

    Hi @kapaweb,

    The developer has fixed the issue you reported. Below is the link to download the patched file
    “class-wcal-recover-orders-table.php” of our plugin that contains the patch for the issue.
    Link: https://www.dropbox.com/scl/fi/fp2c7nji0vd8ndzkpf6x1/class-wcal-recover-orders-table.php?rlkey=4z9it13ke6dnvfcrc03vkqgcp&st=b97pzctn&dl=0

    Kindly download and replace the provided file with the existing one via FTP at the below-mentioned path.
    Path: \wp-content\plugins\woocommerce-abandoned-cart\includes\classes\<HERE>

    Once you have replaced the provided file, please check and confirm with us if the provided fix is working fine at your end or not.

    Do let us know the results.

    Thread Starter kapaweb

    (@kapaweb)

    1 year, 1 month ago

    Hi guys,

    So far so good. I uploaded the patch and tried to replicate the error by recovering a test order. I don’t have any related error messages in the server log.

    If i notice anything in the logs, in the near future, i’ll let you know.

    Thank you for addressing the issue with professionalism.

    Best regards,

    Plugin Support priyankajagtap

    (@priyankajagtap)

    1 year, 1 month ago

    Hi @kapaweb,

    Thank you for the update! I’m glad to hear that you were able to test the order recovery without encountering any errors.

    Please do keep me posted if anything comes up in the logs moving forward. We are going to include this patch in the next update of our plugin so you can update the plugin in the future. I’m here to help if you need any further assistance.

    Also, I would be pleased if you would be willing to spend a bit of your precious time reviewing us on our plugin’s review page. That would be awesome.

    Plugin Support priyankajagtap

    (@priyankajagtap)

    1 year, 1 month ago

    Hi @kapaweb,

    We have released an update ( v6.4.0 ) of our Abandoned Cart Lite for WooCommerce plugin, in which we have included the fix for the fatal error you received on the Recovered Order Page.
    So, kindly update the plugin to its latest version and feel free to share the result with us.

Viewing 8 replies - 1 through 8 (of 8 total)

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