PHP Fatal error: Allowed memory size of

  • Sami Ahmed Siddiqui

    (@sasiddiqui)


    4 years, 2 months ago

    From Mar 29, 2022 I am seeing one fatal error that appeared couple of time and today site homepage (Landing page) was not working and keep throwing 500 error. It was throwing an error in /wp-content/plugins/amazon-s3-and-cloudfront/classes/items/item.php.

    At the top (first line) in add_to_items_cache() method, I have added return; and from afterwards Homepage and all the other pages are working properly and I am not seeing any Fatal error in the logs.

    I am using this plugin from a long time and currently using v2.6.0. Till Mar 28, 2022 everything was fine but suddenly it starts throwing Fatal error and there is no server-side change and not updated any of the plugin/theme.

    We are running e-commerce website and add hundreds of products daily. Lots of images are offloaded to the Amazon S3 and I cannot remove/deactivate this plugin. On the staging site, we have tested with deactivating this plugin and everything seems to be working there after that except images stopped loading.

    I don’t like to update the plugin file but at that moment I didn’t have any other choice. It’s a temporary solution but I need a permanent solution of that!

    Any help would be much appreciated!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Delicious Brains

    (@deliciousbrains)

    4 years, 2 months ago

    Can you try v2.6.2 to see if that helps?

    -IJ

    Thread Starter Sami Ahmed Siddiqui

    (@sasiddiqui)

    4 years, 2 months ago

    @deliciousbrains Thank you for your suggestion. We have updated the plugin and around 30 minutes website homepage stops loading and starts throwing 500 error.

    Regards,
    Sami

    Plugin Author Delicious Brains

    (@deliciousbrains)

    4 years, 2 months ago

    Can you give us more information?

    Diagnostic Info?

    debug.log?

    -IJ

    Thread Starter Sami Ahmed Siddiqui

    (@sasiddiqui)

    4 years, 2 months ago

    @deliciousbrains Here you go!

    site_url(): https://www.kkami.nl
home_url(): https://www.kkami.nl
Database Name: kkami2
Table Prefix: wp_
WordPress: 5.9.2
Web Server: nginx/1.21.3
PHP: 7.4.25
MySQL: 5.5.5
ext/mysqli: yes
PHP Memory Limit: 1024M
WP Memory Limit: 40M
Memory Usage: 18 MB
Blocked External HTTP Requests: None
WP Locale: en_US
Organize offloads by month/year: Enabled
WP_DEBUG: No
WP_DEBUG_LOG: No
WP_DEBUG_DISPLAY: Yes
SCRIPT_DEBUG: No
WP Max Upload Size: 128 MB
PHP Time Limit: 300
PHP Error Log: 
WP Cron: Enabled
fsockopen: Enabled
allow_url_fopen: Enabled
OpenSSL: OpenSSL 1.1.1f  31 Mar 2020
cURL: 7.68.0
Zlib Compression: Enabled
PHP GD: 2.3.0
Imagick: Enabled
Basic Auth: Enabled
Proxy: Disabled

Media Files: 182,462
Offloaded Media Files: 182,185
Not Offloaded Media Files: 277

Number of Image Sizes: 15

Names and Dimensions of Image Sizes: 
thumbnail (150x150)
medium (300x300)
large (1024x1024)
1536x1536 (1536x1536)
2048x2048 (2048x2048)
widget-thumbnail (75x75)
woocommerce_thumbnail (300x400)
woocommerce_single (600x0)
woocommerce_gallery_thumbnail (100x100)
shop_catalog (300x400)
shop_single (600x0)
shop_thumbnail (100x100)
ppec_logo_image_size (190x60)
ppec_header_image_size (750x90)

WP_CONTENT_DIR: /www/kkami2_294/public/wp-content
WP_CONTENT_URL: https://www.kkami.nl/wp-content
UPLOADS: Not defined
WP_PLUGIN_DIR: /www/kkami2_294/public/wp-content/plugins
WP_PLUGIN_URL: https://www.kkami.nl/wp-content/plugins

AS3CF_PROVIDER: Not defined
AS3CF_BUCKET: Not defined
AS3CF_REGION: Not defined
AS3CF_SETTINGS: Not defined

Local URL:
https://www.kkami.nl/wp‑content/uploads/2022/04/photo.jpg
Offload URL:
https://cdn2.kkami.nl/wp‑content/uploads/2022/04/photo.jpg

OME Metadata Version: 12

Custom tables:
wp_as3cf_items: Ok

Storage Provider: Amazon S3
Use Server Roles: Off
Key File Path: N/A
Access Keys Set: Yes
Access Key ID Define: AS3CF_AWS_ACCESS_KEY_ID
Secret Access Key Define: AS3CF_AWS_SECRET_ACCESS_KEY

Bucket: kkami2
Region: us-west-2
Block All Public Access: Disabled

Copy Files to Bucket: On
Enable Path: On
Custom Path: wp-content/uploads/
Use Year/Month: On
Object Versioning: Off

Delivery Provider: Amazon CloudFront
Rewrite Media URLs: On
Enable Custom Domain (CNAME): On
Custom Domain (CNAME): cdn2.kkami.nl

Force HTTPS: On

Remove Files From Server: On

Active Theme Name: Astra Child
Active Theme Version: 1.0.0
Active Theme Folder: astra-child
Parent Theme Name: Astra
Parent Theme Version: 3.7.9
Parent Theme Folder: astra

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    Plugin Author Delicious Brains

    (@deliciousbrains)

    4 years, 2 months ago

    Thanks for that, nothing stands out from that.

    What’s in the debug.log when an error occurs?

    https://deliciousbrains.com/why-use-wp-debug-log-wordpress-development/

    -IJ

    Thread Starter Sami Ahmed Siddiqui

    (@sasiddiqui)

    4 years, 2 months ago

    @deliciousbrains It throws Allowed Memory size issue in /wp-content/plugins/amazon-s3-and-cloudfront/classes/items/item.php

Viewing 6 replies - 1 through 6 (of 6 total)

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