PHP Fatal error: Uncaught Google\ApiCore\ValidationException

  • Tejas Hapani

    (@tejashapani-1)


    3 days, 7 hours ago

    Hello,

    There is an fatal error after updating WP to latest version.

    PHP Fatal error: Uncaught Google\ApiCore\ValidationException: Unexpected value in $auth option, got: Automattic\WooCommerce\GoogleListingsAndAds\Vendor\Google\Auth\Credentials\InsecureCredentials Object

    (
        [token:Automattic\WooCommerce\GoogleListingsAndAds\Vendor\Google\Auth\Credentials\InsecureCredentials:private] => Array
            (
                [access_token] => 
            )

    )

    Hopefully this will be fixed on next updates?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    3 days, 6 hours ago

    Hi there!

    Thank you for bringing this to out attention,

    The error you shared shows the OAuth flow isn’t completing, so the plugin receives empty credentials and then fails when it tries to fetch your Google Ads accounts.

    We have tried to replicate the issue, but everything appears to be working fine on our end.

    I can see that another user experienced a similar issue, and they were able to resolve it by performing a conflict test. This involved deactivating all plugins except WooCommerce and Google for WooCommerce, and switching to a default theme.

    For testing purposes, could you please disconnect your accounts by going to:

    WordPress Dashboard → Marketing → Google for WooCommerce → Settings

    From there, disconnect all connected accounts.

    After that:

    • Deactivate all plugins except WooCommerce and Google for WooCommerce
    • Activate a default theme such as Twenty Twenty-Five
    • Try connecting your Google account again

    if you still experience the same issue afterward, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.

    Thread Starter Tejas Hapani

    (@tejashapani-1)

    3 days, 2 hours ago

    Hi @shahzeenfarooq

    Thanks for your prompt reply.

    After activating plugin, i can’t navigate to WordPress Dashboard → Marketing → Google for WooCommerce → Settings as it’s showing critical error on page and does not display anything.

    Is there any otherway to disconnect all connected accounts?

    Thanks
    T

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    3 days, 2 hours ago

    Hi there!

    Thank you for udpate.

    Since you are seeing a critical error on the page, this indicates there might be another plugin or custom code on your site causing a conflict.

    The best way to move forward is to first identify what is triggering the error on that specific page.

    To assist you further, could you please confirm if you have tried deactivating all other plugins except WooCommerce and Google for WooCommerce, and then checked the Settings page again?

    If not, I would suggest trying this step first, as it often helps isolate the cause of the issue.

    You can also disconnect account by following these steps:

    1. Go to https://example.com/wp-admin/admin.php?page=connection-test-admin-page. (replace the example.com with your site url )
    2. Under Merchant Center, click MC Disconnect.
    3. Under Google Account, click Disconnect Google Account.
    4. Under Jetpack, click Disconnect Jetpack. (if available)

    Next, please go to your Google account’s security settings, remove all access permissions for WooCommerce, and then repeat the setup process in the plugin.

    For a full guide on connecting your Google Merchant Center account, please refer to this article.

    If you still face the issue, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.

Viewing 3 replies - 1 through 3 (of 3 total)

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