Hi @visionoptika,
Thank you for reaching out and letting us know about the issue. To better understand and replicate the problem, could you please share the steps you followed? Alternatively, you can open a support ticket using our contact form here: https://brainstormforce.com/open-a-ticket/.
When submitting the ticket, it would be helpful to include as many details as possible, such as screenshots and the exact steps to reproduce the issue. This will allow us to assist you more efficiently.
We truly appreciate your patience and look forward to helping you resolve this!
Hello @visionoptika ,
We haven’t heard from you in a while, so I am marking this thread as resolved. However, please feel free to reply if you need any assistance. I would be happy to help you if you are still facing any issues.
Wishing you a great day!
Avi
Hi @visionoptika,
Thank you for your patience!
We’ve resolved the issue in our development version. Could you please submit a ticket using the contact form here? This will help us share the updated file with you. Please include a link to this support thread for reference.
We look forward to assisting you further!
Kind regards,
Ankush
Hi
I will wait for the next update!
Best
Leonidas
Hello,
I see the new update has been released, but it seems this issue is still not resolved after updating the plugin (v2.1.0).
Regards.
Hi @nasatheme,
Please confirm if the issue is resolve for you. Kindly try updating the plugin to the latest version and check once.
Regards,
Ankush 🙂
