• Resolved allegroclub

    (@allegroclub)


    Plugin v3.3.4.

    When I set WP_DEBUG_DISPLAY to true, there are several PHP notices:

    
    Notice: Use of undefined constant COOKIEPATH - assumed 'COOKIEPATH' in wp-content/plugins/awesome-support/vendor/ericmann/wp-session-manager/includes/class-wp-session.php on line 124
    Notice: Use of undefined constant COOKIE_DOMAIN - assumed 'COOKIE_DOMAIN' in wp-content/plugins/awesome-support/vendor/ericmann/wp-session-manager/includes/class-wp-session.php on line 124
    
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    Hello:

    We run our internal systems with wp_debug turned to send notices and warnings to our log files. We don’t see these two messages. So lets see if there might be something else that is interfering with the installation – can you temporarily disable all the other plugins and custom code you might be using?

    Also, can you tell us about the environment you’re running in: host, versions of php and WP, server OS and version, apache version, information about any reverse proxy such as ngnix and any caching software that might be installed on the WordPress server.

    Thanks very much and we look forward to helping you figure this out.

    Thread Starter allegroclub

    (@allegroclub)

    Do you have an email address that I can send you the login info of WP site? You will be able to see and debug on it.

    Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    Unfortunately logging into a customer system is something we do for premium support customers only (customers that have purchased a license to one or more of our add-ons).

    We can continue to try to help you here though but we would still need answers to the questions we asked above and the results of the trouble-shooting procedures we outlined.

    Thanks very much!

    Plugin Author awesomesupport

    (@awesomesupport)

    Hello:

    Since we haven’t heard back on this issue we’re going to go ahead and mark this issue as resolved.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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