Dear @joannegalligan,
Could you, please, try to backup the Files only (without the DB) and let us know about the results?
This is happening every time I attempt to backup.
Dear @joannegalligan,
Let’s try another way.
Please, try to backup the files in separate folders like this: wp-content, plugins, themes, uploads, etc.
Let us know about the results, please.
Dear @pecktron2000,
As you can see, the reason for this problem differs for each website.
Please, submit your issue in a new support topic so we can check your case separately.
Thank you in advance! 😉
Dear @joannegalligan,
How are you today?
Just wondering whether you saw our previous message?
We haven’t heard back from you for 4 days.
We’re marking this thread as resolved.
Please, submit a new support thread if you need more help, or contact us on our official website.
