Php Warning in log file?

  • Resolved wynot

    (@wynot)


    1 year, 1 month ago

    Hi – I just notice the following php err/warning in my duplicator log file.

    [PHP ERR][WARN] MSG:mkdir(): File exists [CODE:2|FILE:/*********/********/public_html/wp-content/plugins/duplicator/src/Libs/Snap/SnapIO.php|LINE:887]
    do_action(‘wp_ajax_duplicator_package_build’), WP_Hook->do_action, WP_Hook->apply_filters, duplicator_package_build, DUP_Package->runZipBuild, DUP_Installer->build, DUP_Installer->add_extra_files, DUP_Installer->initConfigFiles, Duplicator\Libs\Snap\SnapOrigFileManager->init, Duplicator\Libs\Snap\SnapOrigFileManager->createMainFolder, Duplicator\Libs\Snap\SnapIO::mkdir, mkdir, DUP_Handler::error, DUP_Handler::getMessage
    ARCHIVE CONSISTENCY TEST: PASS

    Can you help me to understand what happened and if I can trust this backup?

    Also – This is a new staging site that I created from the prod site which had the PRO version of the plugin in it. SO I deleted that and installed the free version. Don’t know if this has anything to do with it?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    1 year, 1 month ago

    Hi @wynot ,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in ww.wp.xz.cn forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    1 year, 1 month ago

    Hi @wynot ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks! 

Viewing 2 replies - 1 through 2 (of 2 total)

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