Hi @vraisa
I hope you’re well today!
Hummingbird creates its own “wphb-logs” folder right inside “wp-content” folder which is quite a standard location. It should be writeable anyway as it’s quite a common location for adding various logs and other “working” folders/files. A lot of plugins do the same and it’s a common practice.
The error that you are getting means that the folder /wp-content/wphb-logs doesn’t exist so plugin tried to cerate it but it couldn’t do this. Usually it’s happening because
– “wp-content” folder has too strict permissions set (recommended: 755)
– or there’s “user:group” issue
– or there’s… no free space left on device
Are other plugins able to create their folders/files in /wp-content? Could you duble-check this folder permissions and ownership and if there’s still storage space available on your server/hosting plan?
Best regards,
Adam
Thread Starter
vraisa
(@vraisa)
WordPress can only write inside /uploads folder which might not be common practice but I think is best practice. We have set up that intentionally.
I have tried to create that folder manually but then I got a warning that this plugin wants to remove that folder O_o
rmdir(… /wp-content/wphb-logs/): Permission denied in … /wp-content/plugins/hummingbird-performance/core/class-logger.php on line 258
Hi @vraisa
I hope you are doing well.
Could you please send me an email to [email protected] using this template:
Subject: “Attn: Patrick Freitas”
Message: link back to this thread for reference
Best Regards
Patrick Freitas
Hi @vraisa
I hope you are doing well.
Following the email, we suggested the define to our developers, I am afraid we can’t give an estimated time to implement it in the plugin however if more users report the same issue the request can be stronger.
I am marking this as resolved, feel free to ping us any time you need.
Best Regards
Patrick Freitas
