PHP Warning on error log

  • Resolved zarinadev

    (@zarinadev)


    2 years, 10 months ago

    Hi, this error has been appearing in the error log of my site for a while now. I think it may also be the culprit of my site giving a 500 error. Is there a solution for this?

    [23-Mar-2023 10:26:16 UTC] PHP Warning: A non-numeric value encountered in /home3/marysalas/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/processes/class-mailchimp-woocommerce-pull-last-campaign.php on line 51

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support khungate

    (@khungate)

    2 years, 10 months ago

    Hi @zarinadev,

    Thank you for reaching out. To address the error you’re experiencing and the 500 error on your site, I recommend taking the following steps:

    1. Test for plugin or theme conflicts: Switch to the default WooCommerce theme and deactivate all plugins except for WooCommerce and the Mailchimp for WooCommerce plugin. Then, test the scenario again to see if the issue persists. This will help identify if there are any conflicts causing the error.
    2. Update the Mailchimp for WooCommerce plugin: Make sure you are using the latest version of the plugin (3.1). Plugin updates often include bug fixes that can resolve issues like the one you’re encountering.
    3. If you’re still experiencing issues, please enable Remote Diagnostics, and provide your store URL.

    I hope this helps! Let me know if you have any other questions.

    Plugin Support khungate

    (@khungate)

    2 years, 9 months ago

    Hi @zarinadev, we just wanted to check back with you to see if this was still a problem for you. Please let us know when you get a moment, we’ll be happy to help troubleshoot further if necessary; otherwise we’ll be closing this ticket out in the next few days.

    Plugin Support khungate

    (@khungate)

    2 years, 9 months ago

    Hi @zarinadev we’re going to close out this ticket for now since it’s been a little while since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.

Viewing 3 replies - 1 through 3 (of 3 total)

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