Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).
Thank you for the tips. Unfortunately they did not solve the issue. When I deactivated the plugins I got the message below. There is actually my to the error message, but it was very long and seemed repetitive. The file “mailchimp-wp.php” is in every error I get. Not sure how to deal with that though. I renamed the active theme directory as well, but still get the same original error when navigating to the url.
The states of the WordPress plugins were changed with errors:
Installation “Red Beard Ramble”: {“err_code”:40003,”err_message”:”Unable to read or execute files from wp-admin\/includes directory’: G:\\PleskVhosts\\boundlessstrength.com\\redbeardramble.com\\wordpress\/wp-admin\/includes”} PHP Warning: require_once(G:\PleskVhosts\boundlessstrength.com\redbeardramble.com\wordpress/wp-admin/includes/plugin.php): failed to open stream: No such file or directory in G:\PleskVhosts\boundlessstrength.com\redbeardramble.com\wordpress\wp-content\plugins\mailchimp-wp\mailchimp-wp.php on line 192 Warning: …
Hi, @bpaschal17. I would recommend contacting your host and sharing this error message with them:
"err_code":40003,"err_message":"Unable to read or execute files from wp-admin\/includes directory'
The other messages are essentially saying that the wp-admin/includes/plugin.php file does not exist; but based on that err_code 40003 message, it’s possible the file is actually there, but something else on the server is preventing it from being read and executed.
And from what I’ve been able to gather from Google, this is a Plesk-specific issue, which may indicate the need to apply an update to Plesk — something that your host would likely have to do for if that’s indeed the case.
Just in case the file isn’t there (because more could be missing), try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.
Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.
I do agree with the above though, seems like a server and/or Plesk config problem.
Everyone, thank you for your help. I have tried all of the suggestions, and James Huff’s recommendation for replacing my WordPress files via FTP seems to have fixed it. I have lost a few settings such as colors and my header image, but those are minor fixes considering where I was with this yesterday. Thank you again! This is the best forum on the web!
