Hi,
Thank you for sharing the details. Could you please let us know which version of the mPDF library is currently installed on your website? This will help us better understand the cause of the warning.
To resolve this issue faster, please contact our support team directly via the following link and include this warning message in your ticket:
👉 https://support.bestwebsoft.com/hc/en-us/requests/new
Our developers will investigate and provide a solution.
The mPDF is version in the Pro version isexactly what is in your plugin installer file: mPDF 8.0.x.
The mPDF library version in the free plugin is the ancient version: mPDF 6.1.0 from the year 2016.
Hi, thank you for your patience!
Our developers are currently working on a new version of the plugin that will include the necessary fixes.
Please wait for the upcoming update — it will be released soon.
Any update on this?
I am still getting similar warnings with 2.4.6 + WP 6.9.4.
Thanks!
Hi,
Unfortunately, we cannot reproduce this problem on our local environment.
To investigate the issue further, we would normally need:
- WordPress admin access with Administrator permissions
- FTP credentials (host, username, and password)
During testing, we may temporarily deactivate plugins or switch the theme, so we also recommend creating a full backup of your site beforehand.
However, since this is a public place, it is not safe to share such sensitive information here.
Please create a private support ticket using the following link:
https://support.bestwebsoft.com/hc/en-us/requests/new
Once the ticket is created, you can safely provide the access details there, and we will do everything possible to resolve your issue.
