Hi @elleerre,
Have you tried temporarily switching the Firewall Status to “Learning Mode“?
Learning mode activated, seems to work.
Thanks for the advice.
How long is better to keep the learning mode on?
Thanks.
Hi @elleerre,
When you have used all of the features of the site while in Learning Mode, you can change the Firewall Status to “Enabled and Protecting,” if you choose.
If you are not certain that you have used all of the features, you can let Learning Mode run for the full seven days.
Very well. I’ll let it run for a couple days more…
Besides this, how to whitelist an already blocked operation?
Thanks for your help!
Hi @elleerre,
If you were not logged in when the problem occurred, or if a regular visitor reports the problem, you can find the blocked visit on the Live Traffic view within the Wordfence plugin.
In the box that says “Filter Traffic,” choose “Blocked by Firewall” to see the blocked request. If you know that the action was something safe (especially if it was your own visit), you can click the “Whitelist Param from Firewall” button.
If you are not sure if the visitor was doing something safe, you should ask for more details about what they were doing at the time the message appeared, and see if you can get the same message yourself.
Hello!
I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!
Thanks and have a great day!
Chloe
