pick up shipping method hidden

  • Resolved thomas83at

    (@thomas83at)


    2 months, 1 week ago

    Hello,

    when we install b2b king core in a fresh wordpress we do not see the native woocommerce shipping method “pick up”. The shipping method “pick up” in local store is visible from that moment if we disable your plugin.

    We using latest version of your plugin in fresh installed wp and woocommerce with a default wp theme.

    Coud you check this issue please and share a quick fix?
    Because the issue started in all projects we manage that running with b2b king core.

    BR
    Tommy

    • This topic was modified 2 months, 1 week ago by thomas83at.
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  • Plugin Support Stefan

    (@stefanst1)

    2 months, 1 week ago

    Hi Tommy,

    Thank you for reaching out,

    I checked this now by doing a few tests with B2BKing Core on our local site, but I could not reproduce the problem.

    Please note that B2BKing has a dedicated feature to control which payment and shipping methods are available to each user or group – I suspect most likely ‘Local Pickup’ is disabled here for one of the site’s user groups. You can read more about this feature here: https://woocommerce-b2b-plugin.com/docs/how-to-enable-disable-payment-and-shipping-methods-based-on-users-or-groups/

    Please try going to B2BKing -> Groups and click on B2C, Logged Out, as well as on each B2B group to make sure that methods are enabled as needed.

    Let me know if that can help solve it,

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