Pickup points not loading – empty map

Resolved

(@italpasta)

Hi,

pickup points aren’t being loaded either with Google Maps API key or without.

With Google Maps API key, map doesn’t load at all. A user is presented with a blank container and a search bar on top. Searching doesn’t work either.

Without the key, the pickup dropdown list doesn’t get populated either. The plugin settings are set to populate pickup points for Lithuania.

This is a critical issue.

Environment info:


### WordPress Environment ###
WC Version: 4.8.0
REST API Version: ✔ 4.8.0
WC Blocks Version: ✔ 3.8.1
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.7.3
Log Directory Writable: ✔
WP Version: 5.6.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: –
Language: lt_LT
External object cache: ✔

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.27
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1g-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.8.0
WC Database Prefix: wp_
Bendras duomenų bazės dydis: 55.45MB
Duomenų bazės duomenų dydis: 46.34MB
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wp_followup_subscribers: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_followup_subscribers_to_lists: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_followup_subscriber_lists: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_gf_addon_feed: Duomenys: 0.01MB + Indeksas: 0.00MB + Variklis MyISAM
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wp_gf_entry_meta: Duomenys: 0.09MB + Indeksas: 0.09MB + Variklis MyISAM
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wp_gf_form_revisions: Duomenys: 0.06MB + Indeksas: 0.00MB + Variklis MyISAM
wp_gf_form_view: Duomenys: 0.15MB + Indeksas: 0.07MB + Variklis MyISAM
wp_links: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_mailchimp_carts: Duomenys: 0.03MB + Indeksas: 0.00MB + Variklis MyISAM
wp_mailchimp_jobs: Duomenys: 0.01MB + Indeksas: 0.00MB + Variklis MyISAM
wp_mclean_refs: Duomenys: 0.09MB + Indeksas: 0.00MB + Variklis InnoDB
wp_mclean_scan: Duomenys: 0.09MB + Indeksas: 0.02MB + Variklis InnoDB
wp_ms_snippets: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_options: Duomenys: 2.78MB + Indeksas: 0.28MB + Variklis MyISAM
wp_pmxi_files: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_pmxi_hash: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_pmxi_history: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_pmxi_images: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_pmxi_imports: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
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wp_shortpixel_folders: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_shortpixel_meta: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_smush_dir_images: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_snippets: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_social_users: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_termmeta: Duomenys: 0.04MB + Indeksas: 0.03MB + Variklis MyISAM
wp_terms: Duomenys: 0.01MB + Indeksas: 0.03MB + Variklis MyISAM
wp_term_relationships: Duomenys: 0.03MB + Indeksas: 0.06MB + Variklis MyISAM
wp_term_taxonomy: Duomenys: 0.01MB + Indeksas: 0.01MB + Variklis MyISAM
wp_tm_taskmeta: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_tm_tasks: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_usermeta: Duomenys: 0.67MB + Indeksas: 0.34MB + Variklis MyISAM
wp_users: Duomenys: 0.03MB + Indeksas: 0.03MB + Variklis MyISAM
wp_wc_admin_notes: Duomenys: 0.01MB + Indeksas: 0.00MB + Variklis MyISAM
wp_wc_admin_note_actions: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_wc_category_lookup: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_wc_customer_lookup: Duomenys: 0.07MB + Indeksas: 0.07MB + Variklis MyISAM
wp_wc_download_log: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_wc_order_coupon_lookup: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
wp_wc_order_product_lookup: Duomenys: 0.13MB + Indeksas: 0.11MB + Variklis MyISAM
wp_wc_order_stats: Duomenys: 0.09MB + Indeksas: 0.06MB + Variklis MyISAM
wp_wc_order_tax_lookup: Duomenys: 0.05MB + Indeksas: 0.06MB + Variklis MyISAM
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### Post Type Counts ###

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apto_sort: 2
attachment: 1277
avia_framework_post: 10
custom_css: 1
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customize_changeset: 44
dlm_download: 1
dlm_download_version: 1
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Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author dpdbaltics
(@dpdbaltics)

5 years, 3 months ago
Hello, Andrius,

Let’s try 1 thing.
Turn On Google Map with right API key > Go to Cart or Checkout > Try to access Pick-up points Google map >>

> Open your browser developer console (how to?).What does it say? Is there any errors related to problematic Google map?
- This reply was modified 5 years, 3 months ago by dpdbaltics.
Thread Starter Andrius
(@italpasta)

5 years, 3 months ago

Thanks for fast response. Map did not load, because my API key was restricted to my domain only.

Please adjust your documentation / backend interface accordingly. It’s not mentioned anywhere that the key cannot be restricted to a particular domain.

Plugin Author dpdbaltics
(@dpdbaltics)

5 years, 3 months ago

I delegated these documentation issues different team 🙂 .

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Pickup points not loading – empty map’ is closed to new replies.

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