Hi @martje65,
Thank you for reaching out and for the detailed explanation. I’ve just checked the page on my end and wasn’t able to reproduce the issue. I did notice a brief white flash while the page was loading, but it lasted less than a second before the content appeared.
To better understand what’s happening on your side, could you please record your screen using Loom while accessing the page, and share the video link here? Also, kindly include your system status report from WooCommerce > Status > Get Report > Copy for support, and share it via gist.github.com.
I’ll be waiting for your response.
I am able to replicate this on a fresh WooCommerce site created on Playground. I think it is a known reported bug. The link needs to be shown only if the site uses Checkout Blocks. @martje65 , it is likely your site is using the legacy WooCommerce checkout shortcode, and not blocks.
If you wish to add local shipping options, you can click Add zone and follow steps here
https://woocommerce.com/document/setting-up-shipping-zones/
Thanks @mosesmedh and @nagpai.
The gidhub problem is what i have.
Hi @nagpai It looks like these are two separate issues. The report on GitHub is about the visibility of the the link itself “Local pickup link in Shipping zones description text is visible for store using checkout shortcode.”
On the other hand, @martje65’s issue seems to be that the Local Pickup page is blank when accessed.
@martje65, could you please clarify what you’re experiencing? Is the “Local Pickup” link not showing at all, or does the page appear blank when you click on it?
Dear @mosesmedh
I see the link in wp-admin/admin.php?page=wc-settings&tab=shipping
A shipping zone consists of the region(s) you’d like to ship to and the shipping method(s) offered. A shopper can only be matched to one zone, and we’ll use their shipping address to show them the methods available in their area. To offer local pickup, configure your pickup locations in the local pickup settings.
Clicking the local pickup settings page currently renders a blank page on my website just https://github.com/woocommerce/woocommerce/issues/57157
Hi @martje65,
Thank you for the clarification — I truly appreciate it. That said, I’m still having a bit of difficulty fully understanding the issue you’re facing. The report on GitHub, as noted in the title “Local pickup link in Shipping zones description text is visible for store using checkout shortcode”, refers to the visibility of the link itself, not a blank page. The comment from @nagpai seems to have caused a bit of confusion around that.
The screenshot provided by Nagpai seems to have both the link invisible and the page blank. Can you confirm if the link is visible on your end and are you able to click on it directly?
I also noticed this thread is marked as resolved, which typically means the issue has been sorted. I’m not sure if that was marked by you or @nagpai. Just to make sure I’m seeing things the way you are, could you kindly share two screenshots:
- What you see when you go to WooCommerce > Status > Shipping, and
- What appears when you click on the “Local Pickup” tab?
You can use snipboard.io to upload and share the screenshots easily. Looking forward to your update so we can get a clearer picture.
Hi @nagpai It looks like these are two separate issues. The report on GitHub is about the visibility of the the link itself “Local pickup link in Shipping zones description text is visible for store using checkout shortcode.”
@mosesmedh – I suggest you test this flow on a test website at your end.
@martje65 mentioned a link that says local pickup settings .
The shipping settings page has only one link that does: ( above the shipping zones table )
https://snipboard.io/F0hCuW.jpg
If you click that with your site on shortcode checkout, you will see a blank page next.
https://snipboard.io/Z50RNd.jpg
If you have blocks checkout though, you will see a different page to set up local shipping.
https://snipboard.io/XG50IP.jpg
Therefore, the GitHub issue is 100% related. The users is not supposed to see the link in the first place if they have shortcode checkout. Going by this explanation, the user has marked the issue as resolved, and I have noted this issue as a user report, in the GitHub issue.
I have a PR here that will hide the link and string for sites that are not using block checkout. This should prevent this confusion in the future. Thanks for reporting this @martje65 🙌🏽
Hi @nagpai,
Ah, got it — thank you for the clarification! I followed your steps and was able to replicate the issue on my end as well. I also appreciate you sharing the link to the pull request — well done!
