• Resolved teamvitrine

    (@teamvitrine)


    Hello,

    I have a problem with my image. Size is small but images are totally unsharp.
    How i can fix this ?

    Regards

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello @teamvitrine,

    Thanks for installing our plugin.
    I’ve checked the link you’ve shared.
    The images on Timeline are of very small size.
    Please use large size images to fix this issue.

    Feel free to contact us if you need any further assistance.

    Thanks!

    Thread Starter teamvitrine

    (@teamvitrine)

    Hello,

    I use already larger image but i think the plugin resize automatically the images to 80X80 px, i try to set full in parameters but images are to slowly to show.

    Regards

    Please select “full” option for “Story Image Size” setting in Timeline Stories as shown in below shared screenshot.

    https://drive.google.com/file/d/1wxUj_sbvM5tO20KZarx4hNYo_oKG6g05/view

    Feel free to contact us if you need any further assistance.

    Hello,
    i’ve also tried it with different sizes, but if you select the “Small” Option in the story images size section the images will be totaly unsharp. Seems that will not be fixed and you should use the “Full” option.

    Hello @wiwid2015,

    Yes, You have to select “Full” option to display large size images.

    Thanks!

    Hello,
    i think that it is obvious that i have to select “Full” option to display large size images, but the question here was, why the images are totaly unsharp if you select the “small” option!? How can we display sharp images with the “small” Option?

    Hello,

    I’ve checked the Timeline by selecting image size “small” in Timeline Stories and everything is working fine on my end.

    As you can see in below shared screenshot, The images are of Small size and Sharp.

    https://drive.google.com/file/d/1-8P40Zz2v7HfP_jNfTAn5uYm33kVbc-W/view?usp=drivesdk

    If you’re facing this issue , Please replace line no. 349 and 350 of cool_timeline_template.php with below mentioned code :

    $s_img_w = $ctl_thumb_width;
     $s_img_h = $ctl_thumb_height;

    You can find cool_timeline_template.php file in plugin folder :

    cool-timeline –> includes –> cool_timeline_template.php

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

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