Pictures not fully loading

  • avallie87

    (@avallie87)


    8 years, 10 months ago

    I have 1 gallery that is not loading pictures correctly. It will load the top part of the first 3-4 pictures and then have the loading dots go across. I’ve given it plenty of time to load and it never does. Console shows that there is a line of code that isn’t working properly. All my other galleries load and work just fine. I’ve tried deleting and recreating the gallery and that didn’t fix the problem. Here is the link to the page: http://my-test1-web.site/sheila-jazz/

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  • akyusa01

    (@akyusa01)

    8 years, 10 months ago

    Hi @avallie87 🙂

    I apologize for any trouble, I am actually seeing a javascript error there on the page: http://cloud.supportally.com/3j242y383x3a

    Have you already tried deactivating the theme and other plugins to make sure it’s not a conflict?

    You can always do the theme first (then clear cache and refresh) and if you still see the same issue, reactivate the theme and then 1 by 1 test by deactivating each plugin (one at a time) and refreshing until the issue isn’t happening anymore.

    Also, please make sure you have the plugin up-to-date. 🙂

    If that doesn’t resolve the issue, would you please go to our contact form and click on the basic question to submit a support ticket?

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