Thread Starter
DVDK94
(@dvdk94)
I have found a workaround:
https://YOUR_DOMAIN/profile/?pid=[private_id]
If the [record_link] tag is empty, you need to look at the plugin settings, under the Record Form tab, the “Participant Record Page” setting must point to a valid page. If the setting there is incorrect, the tag will remain empty.
Note that your workaroound will not work for other users.
Thread Starter
DVDK94
(@dvdk94)
In the plugin settings I have set a valid page including the shortcode [pdb_record]. In the past the tag [record_link] worked. Therefore, I thought that maybe an update caused the issue.
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This reply was modified 2 years, 8 months ago by
DVDK94.
Thread Starter
DVDK94
(@dvdk94)
btw: My workaround with the link https://YOUR_DOMAIN/profile/?pid=%5Bprivate_id%5D works for all users. The page /profile/ includes the shortcode [pdb_record].
Since this is working in my tests, what are the specific circumstances where you are using the [record_link] tag so I can investigate further.
Thread Starter
DVDK94
(@dvdk94)
The tag [record_link] is used in an email template. The email is automatically sent out after a new registration. All the other tags in the template work as expected. However, the tag [record_link] doesn’t get replaced. In my first message in this thread I said, it gets replaced with an empty string. Actually, it doesn’t get replaced at all.
Template:
[record_link]
Result (HTML view of the email in Thunderbird):
<p>[record_link]</p>
Surprisingly, with the following template it works!
[record_link]
[private_id]
Result (HTML view of the email in Thunderbird):
<p>https://MY_DOMAIN/profile/?pid=04N8EIQ<br>
04N8EIQ</p>
So, just to be clear, the template you’re using has just the [record_link] tag, nothing else?
Thread Starter
DVDK94
(@dvdk94)
My real templates have a whole text including other placeholder tags. For testing, I created a template with only the [record_link] tag. Surprisingly the [record_link] tag only works if I have the tag [private_id] in the same template.
Curious…ok, thanks for the detail.
So, testing this further, are you using any kind of custom code that would affect the private id value?
Thread Starter
DVDK94
(@dvdk94)
I’m not aware of any custom code that could influence the private id value. For testing, I have now temporarily deactivated all custom code snippets and custom participants database templates, with the same result: [result_link] doesn’t get replaced.
I have now created a test page, that you can use (if you want): Test PDB
If you fill out the form and send it (button “Senden”), you will get an email based on the following template:
[first_name]
[last_name]
[email]
[record_link]
Thanks, but that’s not going to help…this will only confirm what you’ve said is happening, and I don’t dispute that. What I need to be able to do is duplicate the problem on my system so I can properly debug it. So far, I have not been able to do that, which suggests there is something specific about your setup that’s breaking it.
