Plan Upgrade issue

  • Lucky Crab Seafood

    (@lcsfsupport)


    4 years ago

    I have updated my plan from free (used for testing) to the Pro Plan. I have seen no chance in the wordpress print manager setting which would allow me to us the Shipping Mapping feature.

    Secondonly when i upgraded the plan and added my CC for payment i recieved no payment confirmation but on the dashboard it does indicate the change to Pro.

    What is the correct procedure to upgrade and get access to included features

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  • BizSwoop Support

    (@bizswoopsupport)

    4 years ago

    Thanks for reaching out, unfortunately on the ww.wp.xz.cn support forum we’re not allowed to discuss the premium commercial upgrades on plugins. And provide support here 🙁

    But no worries, we’d be happy to help you. If you can create a support issue directly at https://getbizprint.com/support/

    Please include in your ticket the email used for the account. This will allow the team to support you the quickest on this specific request.

    Note: If you have submitted a ticket, please check your SPAM folder, tickets are responded to within hours, so if you don’t have a response from us, this could mean it went to SPAM.

Viewing 1 replies (of 1 total)

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