• Resolved DTNicoll

    (@dtnicoll)


    Hi,

    I’ve tried using the PlayBuzz plugin on a number of pages such as the one here. Whilst it resolves fine in the editor, when going to the live page, not only does the embedded quiz not work, but parts of the site also fail to resolve properly.

    Do you have any suggestions as to what may be causing this?

    Thanks,

    https://ww.wp.xz.cn/plugins/playbuzz/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Playbuzz

    (@playbuzz)

    Hi DTNicoll,
    Thanks for letting us know about this issue.

    We’re currently looking into this and will get back to you as soon as possible.
    I apologize for the inconvenience.
    Omri
    The Playbuzz team

    Thread Starter DTNicoll

    (@dtnicoll)

    Thanks Omri, keep us posted.

    Thanks,

    Dave

    Plugin Author Playbuzz

    (@playbuzz)

    Hi Dave,
    I appreciate your patience.

    By looking at your code, it looks like wp-minify is causing some conflict with our .js
    Let’s try this:
    1. Please clear the cache in wp-minify and disable it.
    2. Disable the Playbuzz plugin.
    3. Enable both back.

    I’ve tested it on a testing environment and managed to reproduce your issue. I hope this solution will work for you too.

    Please let me know if you need further assistance.
    Omri

    Plugin Author Playbuzz

    (@playbuzz)

    Hi Dave,
    I’ve checked your site now and I see that the problem is now solved.

    Thanks again for reporting this issue. Please let us know if you run into any other issue with the plugin.
    We’re always here to help.

    Thanks,
    Omri

Viewing 4 replies - 1 through 4 (of 4 total)

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