Player not playing

Hi there,

Thanks for using podcast player.

Can you please temporarily disable “Minimize unintentional exposure of podcast data” setting (It is in WordPress Dashboard > Podcast Player > Settings) ? I will check for the issue and inform you.

Thanks,

Hi there,

The Problem

I just checked the player. Somehow, your episode’s audio links are not appearing correct. For example, For S2E17, the audio URL is not correct. It is https://production-origin.anchor.fm/s/6a8d0fbc/podcast/play/51075495/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fproduction%2Fexports%2F6a8d0fbc%2F51075495%2Fa43f4693ef8aa78841488db186fb7316.m4a

Are you using the correct feed URL? You actual feed URL is the following,

https://anchor.fm/s/6a8d0fbc/podcast/rss

Please try above feed URL in the podcast player.

Inform me if more help is required on this.

Thanks,

Ok. Can you please

1. Navigate to WordPress Dashboard > Podcast Player > Toolkit > Feed Updation Tool.
2. Select your podcast from the dropdown
3. Hit Delete Podcast data button
4. Make sure to clear cache (If you are using a caching plugin).

Inform me for more help with this.

Thanks,

That’s strange. Do you see any error message in that?

Can you please contact me on [email protected]?

I might need backend access to check this strange issue. (Your podcast is working perfectly on my test site with s2E18 episode included)

Thanks,