Hey @assad1999
There is a validation on form so please enter a valid email that means formate should be same as email ids
We entered valid email and are successfully proceed on checkout, please check here
Thank you
Sir, Once you click on the place order button then you will get this error. I am not using any invalid emails but still getting this error “Please enter the valid email address”. right now, you can place the order since this site is in development mode.
Screenshot after clicking on place order: https://imgur.com/mrI5GER
Waiting for your response
Thanks.
Hey @assad1999
We just used input type email which is a default html input field that throws the error if the email is not valid.
This is default from the HTML we did not put any extra validation but yes if you are facing an issue then please connect with our technical team, we will just remove the validation and your problem will be solved
Regards,
Today, I have talked with them in the afternoon. They said that we will solve this issue today. After waiting for 7 hours, I contacted the team again and the support member said that we have fixed this issue. Right now, I have just checked and saw that I am still getting the same error so I told them that i am getting the same error again. They said to reply send a reply in WordPress thread again so this is the response to the thread that I am still facing the same problem.
Please help me.
Thanks.
Hey @assad1999
We have resolved the issue yesterday and replied also on mail id starting with asad, if the mail address is wrong we have send response on other mail also, please reply as the issue is resolved
Thank you
I am still getting the same error
check this screenshot: https://imgur.com/uOicflA
If everything is solved then go to this link and try to register and place the order here and show me screenshot if you didn’t get any kind of error: https://stopdiabetes.info/mem/
Hey,
Ok we will check again and revert you via mail we are connected
Thank you
Hey,
We will check and let you know via mail
Thank you
