• Resolved Lucid Gen

    (@lucidgen)


    Hello developer,
    It’s been a while since I last used your plugin. However, there are two issues that need fixing (I’m sure I tested it on a brand new WordPress website with no other plugins installed).

    1. The Lists menu is hidden as soon as the admin page loads. I just managed to see it before it disappeared.

    I don’t understand why you designed the plugin this way, but I think you should bring Lists back to the list submenu. Users need the ability to edit the list name and description.

    Although you’ve added lists to the Audience page, it lacks the ability to edit the list name and description, so Lists remains a necessary menu until you add all the Lists functionality to Audience.

    1. “Delete plugin data on uninstall” doesn’t work.

    If I enable this option, when I try to remove the plugin, it crashes and reports a serious website error. And I can’t uninstall it.

    I had to go into the database management system to fix the error using SQL.

    DELETE FROM wp_options
    WHERE option_name LIKE '%ig_%'
    OR option_name LIKE '%email_subscribers%';

    DELETE FROM wp_options *WHERE option_name = 'cron';

    This is easy to get confused with for those unfamiliar with the system.

    Another question, can you add language-specific functionality to Polylang?

    For campaign settings for New Post Notifications, if I want to only send posts in a specific language to a specific list, but subscribers to the English list will only receive new posts in English, and subscribers to the Vietnamese list will only receive notifications for posts in Vietnamese.

    Thank you!

    • This topic was modified 1 month, 3 weeks ago by Lucid Gen.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @lucidgen,

    Thank you for sharing your detailed feedback and for taking the time to test everything so thoroughly. We really appreciate it.

    We’re currently reviewing the issues you reported regarding the Lists menu visibility and the uninstall data deletion error. Our team is looking into these carefully.

    We also appreciate your suggestion about improving Polylang language-specific functionality for post notifications. That is valuable feedback, and we will discuss it with the team for future improvements.

    Thank you again for your patience and support. We’ll keep you updated.

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @lucidgen,

    Thank you for your patience.

    Regarding the Lists menu, currently the Lists section has been moved under the Audience page as part of the new UI improvements. However, we understand your concern that editing the list name and description is still important functionality. We are planning to add the list name and description edit functionality in an upcoming release.

    About the “Delete plugin data on uninstall” option, we tested this on the latest plugin version and it is working correctly on our end without any uninstall issues. The problem might be related to an older plugin version. We recommend updating to the latest plugin version and testing again.

    Regarding Polylang language-specific post notifications, at the moment we suggest creating two separate post notification campaigns targeting the English and Vietnamese categories.

    When publishing an English post, you can assign it to the English category. Similarly, Vietnamese posts can be assigned to the Vietnamese category. This way, subscribers in each list will only receive notifications for posts in their selected language.

    Thank you again for your valuable feedback and suggestions. We truly appreciate your support and detailed testing.

    Let me know how it goes on your end.

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @lucidgen ,

    Hope you’re doing great.

    I wanted to check in with you regarding the inquiry you had the other day. Was it resolved? Do you need any additional help? I’d be happy to assist you in any case.

    Thank you!
    Have a great day ahead.

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @lucidgen,

    Since we haven’t received a response in a while, I’m closing this thread for now. Please feel free to reopen it if you still have any issues or questions related to the plugin.

    Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

    Thank you!

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