• Plugin Author Kyle M Brown

    (@kmb40)


    We’d love to help you resolve any issues you run into using our plugin as quickly as possible. Here’s a few steps you can take to help speed this process along.

    Please provide details. The more the better.
    For example: Did your issue happen upon a fresh install of the plugin or an upgrade from a previous version (and which one)?

    • Take a screenshot of your settings pages and link to it using a screen sharing service like Dropbox, Cloudup, or Jing/Screencast.
    • Paste in the shortcode you’re using.
      It’s extremely helpful if you can put up a test page (or multiple pages) and link the issue you’re having so we can take a look.
    • Let us know if you’ve already tested for theme and plugin conflicts.
      Please don’t respond to a resolved topic. We’ll miss it. Start a new post or respond in an existing unresolved topic.

    Thanks!

    https://ww.wp.xz.cn/plugins/wp-knowledge-base/

The topic ‘Please Read before posting’ is closed to new replies.