Please Read Before Posting

ResolvedPlugin Author nintechnet
(@nintechnet)

6 years, 6 months ago

Update December 02, 2019

1) Support on this forum:
We provide free support on this forum for NinjaFirewall (WP Edition). We usually answer within 24 hours.
We DO NOT provide any support to users who submit a bad rating/review rather than waiting for the support response. Fair enough 🙂

2) Help:
-Each page of NinjaFirewall includes a contextual help: click on the Help menu tab located in the upper right corner of the corresponding page:

-The WordPress support forum: https://ww.wp.xz.cn/support/plugin/ninjafirewall/
-NinjaFirewall’s Website: https://nintechnet.com/
-Updates info via Twitter: @nintechnet

3) FAQs and Troubleshooting:
-Will NinjaFirewall detect the correct IP of my visitors if I am behind a CDN service like Cloudflare or Incapsula?
-How can I restrict access to NinjaFirewall settings and menu?
-I moved my wp-config.php file to another directory. Will it work with NinjaFirewall?
-Can I add/write my own security rules?
-Can I migrate my site(s) with NinjaFirewall installed?
-Lost password (brute-force protection)
-Cannot connect to WordPress database
-Blocked visitors
-Fatal error, crash or failed installation

See: https://nintechnet.com/ninjafirewall/wp-edition/#faq

4) -NinjaFirewall (WP+ Edition) troubleshooter script:
https://nintechnet.com/share/wp-check.txt

-Rename this file to wp-check.php.
-Upload it into your WordPress root folder.
-Go to https://YOUR WEBSITE/wp-check.php.
-Delete it afterwards.

5) Must Read:
–Securing WordPress with NinjaFirewall: A step by step tutorial:
https://blog.nintechnet.com/securing-wordpress-with-a-web-application-firewall-ninjafirewall/

-An introduction to NinjaFirewall filtering engine:
https://blog.nintechnet.com/introduction-to-ninjafirewall-filtering-engine/

-Testing NinjaFirewall without blocking your visitors:
https://blog.nintechnet.com/testing-ninjafirewall-without-blocking-your-visitors/

-Add your own code to the firewall: the .htninja file:
https://nintechnet.com/ninjafirewall/wp-edition/help/?htninja

-Restricting access to NinjaFirewall settings:
https://blog.nintechnet.com/restricting-access-to-ninjafirewall-wp-edition-settings/

-Keep your blog protected against the latest vulnerabilities:
https://blog.nintechnet.com/ninjafirewall-wpwp-introduces-automatic-updates-for-security-rules

-Upgrading to PHP 7 with NinjaFirewall installed:
https://blog.nintechnet.com/upgrading-to-php-7-with-ninjafirewall-installed/

Viewing 2 replies - 1 through 2 (of 2 total)

Golam Rabbi
(@rabby696)

6 years, 4 months ago

Hello,
My website has been down. Can you please check and tell me how can I solve that issue?

ERROR:
Got error ‘PHP message: PHP Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0\nPHP message: PHP Fatal error: Unknown: Failed opening required ‘/opt/bitnami/apps/wordpress/htdocs/wp-content/nfwlog/ninjafirewall.php’ (include_path=’.:/opt/bitnami/php/lib/php’) in Unknown on line 0\n’

Regards
Golam Rabbi

Plugin Author nintechnet
(@nintechnet)

6 years, 4 months ago

It means that PHP is trying to load the “/opt/bitnami/apps/wordpress/htdocs/wp-content/nfwlog/ninjafirewall.php” file, but it does not exist.

If you uninstalled the firewall, remove the auto_prepend_file directive from your PHP INI file.
Otherwise, try to restore the ninjafirewall.php script (i.e., reinstall the firewall).

Viewing 2 replies - 1 through 2 (of 2 total)

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