• Plugin Author WP Trio

    (@wooelements)


    If you need any help regarding how to set up shipping rules, please provide the following details:

    • Screenshot of your shipping zones
    • Screenshot of your shipping methods
    • Screenshot of your rulesets
    • Description about the setup you’re looking to achieve

    These will help to solve the issue swiftly.

    Common culprits

    There are also a few common culprits which may cause unexpected behavior:

    • Enable shipping methods action disabling shipping methods inadverently. It will disable shipping methods if conditions do not pass, so it might be tricky to get working. Usually it’s easier to use Disable shipping methods instead.
    • Shipping zones are not set up correctly. WooCommerce will find the first matching shipping zone and skip the rest. So if you have two shipping zones for same regions, this might cause the issue.
    • Some other shipping plugin disabling shipping methods, for example WC Hide Shipping Methods. If you have any other plugins that affect shipping methods, please disable them to rule out any issues caused by them.

    Support for paid version

    As per WordPress guidelines support for paid versions cannot be provided here. If you have purchased a paid plugin, please open a support ticket at the author’s website instead.

    • This topic was modified 5 years, 5 months ago by WP Trio.
    • This topic was modified 5 years, 5 months ago by Yui.

The topic ‘PLEASE READ BEFORE POSTING’ is closed to new replies.