Dear @tiotrom,
There shouldn’t actually be such a problem with the banner.
This may be a site specific case.
Could you, please, contact us so we can check your specific case directly?
Here’s our support email: [email protected]
Look, I’ll send you an email to see how we can solve this, but I see this approach more often recently where the developers of wordpress plugins (that you can find on wordpress.com and should be free plugins) insert promotional banners through the wordpress dashboard. This is not right. I understand if you add it to the plugin’s settings in case anyone wants to upgrade, but do not do that on other pages for other plugins please. I am disappointed to see this happening with wordpress. I’ve been using WordPress for the past 10 years and recently the plugins found on this website have transformed into a freeware store – plugins that offer little functionality and ask you for money in order to give you full access to features.
Dear @tiotrom,
I’m afraid, you’re getting the situation incorrectly.
Our promotional banner is supposed to be shown only inside the Popup Builder plugin pages, which you can see in the code below:
public function promotionalBanner()
{
global $post_type;
if (!get_option('SGPB_PROMOTIONAL_BANNER_CLOSED') && $post_type == SG_POPUP_POST_TYPE) {
require_once(SG_POPUP_VIEWS_PATH.'mainRateUsBanner.php');
}
}
Here SG_POPUP_POST_TYPE = our custom post type, Popup Builder post type.
And as you can see from the code *$post_type == SG_POPUP_POST_TYPE* we only include the banner if the page is created by us in this Popup Builder.
And, in your case, the banner somehow has appeared on a “non popup builder” page, that’s why the close button didn’y operate correctly.
This is why we need you to contact us to check and resolve the issue for your case.
Ok if that’s the case then I apologize for the comments. Let’s fix it. I sent you an email. When fixed I’ll change/edit my review.
The “fix” for anyone who gets into this issue: go to popupbuilder settings page and click “Don’t show this again”. That’s the only page where it works to click that.
Thanks for the fix. I had the same problem with the intrusive and uninvited banner all over my site. Your fix worked.
