• Resolved tibbie

    (@tibbie)


    Hi, I have been using your plugin to create product descriptions without problems until now using the generate content button.

    Now nothing is created and it either hangs or I get an error – Please wait until the previous task is finished.

    I have tried uninstalling and installing, no help. The only changes to the site of recent times is moving from php 8.0 to PHP/8.1.24

    Any ideas how to fix would be appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author senols

    (@senols)

    Hi @tibbie

    Can you check to see if OpenAI is imposing rate limit to your account?

    You can follow the steps here to see if you are being rate limited:

    https://docs.aipower.org/docs/content-writer/express-mode/faq#rate-limiting

    Thread Starter tibbie

    (@tibbie)

    Hi, I changed the API key and had previously made a payment – Paid$24.2028 Oct 2023, 17:37.

    I am on Usage tier 1

    MODEL TOKENS PER MINUTE REQUEST AND OTHER LIMITS gpt-3.5-turbo90,000 TPM3,500 RPM

    I have used 0.03c

    At the moment I only want to do about 60 product descriptions per day, and I use an apache server. Also, I changed the PHP from 8.1 to 8.0, no difference. Ideas welcome!

    • This reply was modified 2 years, 7 months ago by tibbie.
    • This reply was modified 2 years, 7 months ago by tibbie.
    Plugin Author senols

    (@senols)

    I believe the issue here might be related to being on Tier 1. I’ve encountered a few similar users with the same problem, and when we tested it with our own API key, it worked fine. Is there a way to elevate your tier? I suspect that aside from the RPM limit, there’s another underlying factor causing the OpenAI API services not to respond for those on Tier 1.

    Thread Starter tibbie

    (@tibbie)

    OK, will do, thanks

    Thread Starter tibbie

    (@tibbie)

    Hi, I changed the rate limit buffer from 3 to 10 seconds and some processes started. As a test, I went from 10 seconds to 30 seconds, no difference made. With 10 seconds, processed anywhere from 1 product to 15 products before stopping.

    Re moving to Tier 2,

    “CURRENT TIER

    Usage tier 1

    Once the following criteria are met, you’ll automatically move to the next tier:

    • At least $50 spent on the API since account creation.”

    So I figure at my current rate of processing, will take at least a year to get there. Any thoughts? Happy to give access, thanks

    Thread Starter tibbie

    (@tibbie)

    I am sorted now, no reply needed, thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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