Hi, so sorry to hear you’re having problems.
Can you please provide a screenshot? We’d love to help you out but it’s difficult without any details.
Hi there,
Thanks for your reply. Here’s what I get every time I login to WP:
https://www.dropbox.com/s/d7kow5moewaakmp/Screenshot%202020-04-11%2022.45.39.png?dl=0
It seems to work when I clear cache but happens again when I log out and log in again…
Krgds.
I see 🙁 And if you go to Tools – Site Health, do you get any issues?
OK, that leaves us with 2 options: fatal error in our code or some other plugin messing with UCP. Let’s find out which it is:
Open UCP settings (that don’t work), right-click anywhere and choose “view page source”. If it’s a fatal PHP error the source will be abruptly cut at some point and you’ll see a PHP error message – please copy/paste it.
If you don’t see anything like that and source ends with </body> and </html> then we have a CSS/JS error. Go back to the problematic page, open console (F12), go to the console tab, reload the page and there should be some red errors. Please take a screenshot or copy-paste.
No PHP error.
I use a Mac.. FN F12 didn’t open up a console…?
Hi,
Can you try opening the Console with Command+Option+C?
