Plug-in interface different from normal

  • Resolved s998

    (@s998)


    4 years, 11 months ago

    Hi all,

    I’ve installed the Elementor Website Builder plug-in twice and have experienced difficulties.

    The first time I installed it, there was a series of tutorial videos attached which I watched. This featured a clean and full interface of the plug-in.

    However, when I got started with the plug-in I installed, the interface was completely different. There was no hamburger icon, the widgets weren’t working the same way as was being shown in the videos.

    Just wondering if I slipped up here and perhaps misunderstood some key things to consider before installing the plug-in? I compared the requirements for installation to my website and everything seems fine. My PHP is above 5.6 and the version of WordPress I’m using is within the requirements also. I’m also absolutely positive I inistalled the official plug-in for Elementor.

    All help is appreciated!

    Many thanks,

    Sara

    • This topic was modified 4 years, 11 months ago by s998.
    • This topic was modified 4 years, 11 months ago by s998.

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