@grafikos Hi mate,
Could you please send us a screencast showing the following:
- The exact steps you take to reproduce the error.
- The behavior of the Loop Grids with and without our plugin active.
You can use tools like http://www.loom.com to create the screencast and share the link with us.
Best regards, Quadlayers Support Team.
Hello @jmatiasmastro
today there were updates for Social Feeds Gallery and for Elementor aswell.
And the problem is gone. I wanted to record the video for you, but now everything looks fine 🙂
Kind regards
Niki
@grafikos
Hi mate, you’ re welcome,
We would truly appreciate it if you could take a moment to leave a review about support here –> https://ww.wp.xz.cn/support/plugin/insta-gallery/reviews/
Your feedback helps improve our rankings and ensures the sustainability of this product.
Best regards, Quadlayers Support Team.
Hello,
unfortunately the error occurs again.
Things I have done:
1. Install the Social Feeds Gallery Plug-In from WP repository
2. Activate the plug-in
The Loop Grid is made with Pods.
Then the errors reproducible. The deactivation of SFG Plug-In immediately fixes the problems.
Videos on Loom:
Not activated SFG Plug-In:
https://www.loom.com/share/a832f2a7248c45119659a3c7c7babeb8?sid=1a4fdd51-cb9d-46a1-8d85-3c4d8b438e48
Activated SFG Plug-In:
https://www.loom.com/share/5d7b37369273405c85d94b059278811d?sid=0c52f4e2-e66c-4b7d-90ee-dba690bc1ce2
Hope that helps.
@grafikos Hi mate
Thanks for your message and the videos.
In order to provide a proper solution, we need to reproduce the issue on our local environment. For that, please send us the ZIP files of the Elementor-related plugins and/or the theme you’re using to create the Loop Grid. Also, let us know the steps to build the same type of Loop so we can recreate it exactly.
You can send the files via https://wetransfer.com and share the link here.
Best regards.
Hello,
here you can find a ZIP file with a complete BackUp of the Site. I made the BackUp with WP Staging Plug-In. Hope that helps.
https://www.swisstransfer.com/d/9a95c9fe-7750-4b6b-8f38-0fc0ec4923b3
Kind regards,
Niki
@grafikos We’re pleased to inform you that we have a new version currently in the testing phase, which includes a widget specifically designed for Elementor containers and grid layouts. Once this version is finalized and moves to production, the update will be available directly through your WordPress admin dashboard.
Best regards, Quadlayers Support Team.
