Plugin activation is failed because the required database tables could not creat

  • Resolved Louise Squibble

    (@louisercm)


    2 years, 8 months ago

    Plugin activation is failed because the required database tables could not create. I get the following error when I try and activate the plugin, it still gives me the same error after I follow the instructions and create the tables.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    2 years, 8 months ago

    Hi @louisercm !

    Please send us the troubleshooting text!

    Feel free to write us, if you need further assistance,

    Trustindex

    Thread Starter Louise Squibble

    (@louisercm)

    2 years, 8 months ago

    Hi this is what i receive

    Plugin activation is failed because the required database tables could not created!

    We got the following error from database:Run the following SQL codes in your database administration interface (e.g. PhpMyAdmin) to create the tables or contact your system administrator:CREATE TABLE ixpslBW_trustindex_google_reviews ( id TINYINT(1) NOT NULL AUTO_INCREMENT, user VARCHAR(255) CHARACTER SET utf8 COLLATE utf8_general_ci, user_photo TEXT, text TEXT CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci, rating DECIMAL(3,1), highlight VARCHAR(11), date DATE, reviewId TEXT, reply TEXT CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci, PRIMARY KEY (id) )Then try activate the plugin again.

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    2 years, 8 months ago

    Hi @louisercm !

    Please reach out and send this to your system administrator.

    Feel free to write us, if you need further assistance,

    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    2 years, 8 months ago

    Hi @louisercm !

    Did you manage to solve the issue?

    Feel free to write us, if you need further assistance,

    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    2 years, 8 months ago

    Let us know if you need any further help!

    Thread Starter Louise Squibble

    (@louisercm)

    2 years, 8 months ago

    Hi not yet. Not really sure where to start looking for the isue

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    2 years, 8 months ago

    Hi @louisercm !

    Do you have a web developer?

    Maybe they could help you!

    Feel free to write us, if you need further assistance,

    Trustindex

Viewing 7 replies - 1 through 7 (of 7 total)

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