• Resolved cristianciuberea

    (@cristianciuberea)


    Hi, i think there is a bug somewhere… the pixel your site plugin adds a lead event on a page, even this page is not set anywhere as event page…
    Can you check please and fix it?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support pixelyoursitesupport

    (@pixelyoursitesupport)

    Hello @cristianciuberea, I just tested a registration on the webinar and noticed that the Lead event is being triggered, but it’s not coming from our plugin — it seems to be generated by your event setup. I recommend reviewing this, and if you plan to use the PixelYourSite plugin, please remove the events you created manually, as having both could cause conflicts and issues in the future.

    Thread Starter cristianciuberea

    (@cristianciuberea)

    there are no events setup
    [url=https://ibb.co/0j8YjDdq][img]https://i.ibb.co/DDswDVS4/Screenshot-510.png[/img][/url]

    also, if i disable pixel your site plugin the lead event disapear. how do you explain that? 😀

    Plugin Support pixelyoursitesupport

    (@pixelyoursitesupport)

    @cristianciuberea Please submit a support ticket through our contact page at https://www.pixelyoursite.com/contact and mention this conversation so we can further investigate your specific issue.

    Plugin Support pixelyoursitesupport

    (@pixelyoursitesupport)

    Hi @cristianciuberea, I haven’t received a support request from you yet. In the meantime, please make sure the option “Track events automatically without code” is disabled in your Event Manager settings. This option can sometimes cause events to fire automatically.

Viewing 4 replies - 1 through 4 (of 4 total)

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