Plugin Adds Increasing Number of Console Errors

Resolved girlgold
(@girlgold)

6 years, 1 month ago

Hi! Your plugin works well for me (especially when no other plugins like this would show up with the theme I’m using) but I’ve had a couple of issues with it:

1. (And most concerning) is that your plugin causes a quickly increasing amount of console errors in the dev tools. The error is ‘failed to set an indexed property on “CSSStyleDeclaration”. Feel free to check out the error in the link provided.

2. It’d be awesome to have a space for additional custom CSS. This is an option that a lot of other notification bar plugins have that I did miss with this plugin.

Other than that I’m super impressed with the UI and functionality of the plugin. Let me know if you have a solution especially to that first concern.

Thanks for your help!

The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author Rafin
(@rafinkhan)

6 years, 1 month ago

@girlgold,

Hi, there. I am sorry to hear that you are facing some issues with NotificationX. Regarding the console errors, I will have to check before commenting on anything. The link you have provided doesn’t actually work so I couldn’t check as a result. Can you please take a look at this?

Adding Custom CSS option sounds like an interesting idea. I will talk this over with our dev team and maybe, we will even implement this in the future. Thank you for your suggestion.

Thank you for your wonderful feedback as well. Have a nice day!

Thread Starter girlgold
(@girlgold)

6 years, 1 month ago

Hi,

Thanks for your reply! Could you try .com rather than .ca with the original URL provided?

Thanks!

Leanne

Thread Starter girlgold
(@girlgold)

6 years, 1 month ago

Hi,

Have you managed to take a look at this? Do you have any updates or suggestions for what I could try?

Thanks!

Plugin Author M Asif Rahman
(@asif2bd)

6 years, 1 month ago

Looking forward to pushing a fix on Thursday’s update, stay tuned.

Plugin Author Rafin
(@rafinkhan)

6 years, 1 month ago

@girlgold,

Hey, how are you doing? We have released a new version of NotificationX today with few improvements. So, can you please update to the latest version and check back? Let me know how it goes.

Thank you!

Thread Starter girlgold
(@girlgold)

6 years, 1 month ago

Hi! Thank you so much for looking into this. I’m super impressed with your support!

I just updated to the latest version and I’m still seeing the increasing console errors in the site with the URL I provided earlier. Let me know if you see something different or if there’s anything else you’d like me to try in terms of troubleshooting.

Thanks again!
Plugin Author Rafin
(@rafinkhan)

6 years, 1 month ago
@girlgold,

Hi, there. Well, we have investigated your website and it seems very strange. It’s difficult to say judging by the errors whether they are coming from NotificationX or not. Have you tried disabling Tawk and check back?

Besides, Even after deactivating NotificationX, if you are still getting these errors, we will have to actually deeply investigate your website to find the root cause of the issue and resolve it. For that case, can you please contact us here.

Thank you!
- This reply was modified 6 years, 1 month ago by Rafin.
Thread Starter girlgold
(@girlgold)

6 years, 1 month ago

Thanks for looking into this!

I’ve disabled the Notification X plugin on the staging.wpengine.com site provided. You can see that the Uncaught TypeError notifications in the console have disappeared, so we can indeed infer that the plugin is causing them.

On the staging.wpengine.com site we actually don’t have Tawk up and running, and we can see that the large amount of console errors is still present when the Notification X plugin is activated. On the live version of the site we do have Tawk activated, but since a conflict with Tawk doesn’t appear to be causing the errors I don’t think that disabling Tawk would be helpful.

If you need admin access to the site to experiment with the effect of activating and disabling the Notification X plugin, please let me know.

Thanks!

Plugin Author Rafin
(@rafinkhan)

6 years ago

@girlgold,

Yes, please contact us here for further support as we need more investigation: support[at]wpdeveloper[dot]net

Thank you

Plugin Author Rafin
(@rafinkhan)

6 years ago

@girlgold,

Hey, there. seems like you have found out the issue (not related to NotificationX) and I am glad that it’s resolved now.

I am closing this ticket now. Have a nice day!

Viewing 10 replies - 1 through 10 (of 10 total)

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