Hey tratz!
Well, our plugin certainly doesn’t automatically insert anything. Further, if it did, it would be removed when you removed the plugin! When I follow your link above, I don’t see any Testimonials, Arrows, Etc.
If you Deactivated the Plugin, then there will no longer be a Testimonials menu displayed, and the Easy Testimonials Settings menu item will also be gone.
If you have Deactivated the plugin and you still see Testimonials, then we can safely know that those Testimonials are from another plugin or from within your Theme, not from our plugin.
This is the first time anyone has ever reported anything like this – I’m pretty confident that if our plugin was automagically inserting things then I would be getting daily, repeated, angry emails about it!
I don’t have any suggestions as to where to look since our plugin doesn’t insert any code into your website, doesn’t automatically add anything, and doesn’t even have navigation arrows (which you report still seeing?)
Can you grant me access to your website? That’s the only way I can see what is going on and help you out (even though I don’t believe this is related to our plugin, I do like to help people!)
Best,
Richard
Quick followup:
Inspecting your markup, I see this on the homepage:
span3 module_number_2 module_cont module_normal_padding module_testimonial
It does look like something involving testimonials is on your site, however not something from our plugin – if it was our plugin you would see class names with words like “easy_testimonial”, “easy_t_single_testimonial”, “cycle-slideshow” – I believe that perhaps you have another Testimonials plugin, or you are using a theme that includes Testimonials (such as any number of WooCommerce themes.)
I hope that points you in the right direction!
Thread Starter
Tratz
(@tratz)
Hey Tyler,
Thanks for the followup – especially for an unsupported issue. Your willingness to help and dedication are admirable. I’m raking through the homepage again tonight to see what the heck it is. I’ll let you know if I figure it out. I too saw that testimonials code but couldn’t find it plainly. I’m still learning how WordPress CMS works and to me, how one thing in the editor magically spits out HTML5/PHP is still something like Voodoo.
Thread Starter
Tratz
(@tratz)
Aaaaand I found it. Some page-builder plugin/theme feature that the client was using to build the front page with. Somehow, some way, its testimonials feature was engaged. Not sure if it has anything to do with your plugin or not. It may have been a coincidence – perhaps someone else was working on the site at the time.
Thanks again, you rock.
