[Plugin: BackUpWordPress] Cannot open zip file – whether downloaded via WP or FTP

  • Resolved CarolineElisa

    (@carolineelisa)


    13 years, 9 months ago

    I get an error ‘Unable to unarchive xxx (Error 1 – Operation not permitted)’ when trying to open a zipped backup file with Archive Utility on a Mac.

    When I try using The Unarchiver I get ‘You need to supply the filename encoding to open this archive’. But when I hit continue with UTF-8 I get another error and the downloaded directory is incomplete.

    Hope you can help.

    http://ww.wp.xz.cn/extend/plugins/backupwordpress/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Tom Willmot

    (@willmot)

    13 years, 9 months ago

    Unfortunately it sounds like your backups are corrupt.

    You could try downloading them over FTP in-case they got corrupted during the download.

    Thread Starter CarolineElisa

    (@carolineelisa)

    13 years, 9 months ago

    Hi Tom, thanks for the quick reply!

    The same thing happens whether I use FTP or the download link in WordPress.

    Thread Starter CarolineElisa

    (@carolineelisa)

    13 years, 9 months ago

    I just noticed a hidden file in the backups directory: .backup_warnings

    It contains:

    {“pclzip”:{“657f068371d36dca9b63cd5a1a9abba5″:”PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”}}

    Plugin Author Tom Willmot

    (@willmot)

    13 years, 9 months ago

    I’m not sure what that error is caused by (it’s an internal PclZip error but it does tell me that your backup is failed and is corrupt.

    Could you try running a database only backup and see if that works.

    Thread Starter CarolineElisa

    (@carolineelisa)

    13 years, 9 months ago

    Yes, that works fine.

    Plugin Author Tom Willmot

    (@willmot)

    13 years, 9 months ago

    Ok couple of things you can try,

    You could download the beta of BackUpWordPress V2 from here: http://downloads.wp.xz.cn/plugin/backupwordpress.zip

    You’ll need to manually upgrade, but it may well fix your issues (and it has lots of new features).

    Or you could try switching back to database + files and excluding files until it starts working again.

    Plugin Author Tom Willmot

    (@willmot)

    13 years, 8 months ago

    I think you likely have a corrupt file in your site (probably an image file) and thats causing the backup file to then be corrupted.

Viewing 7 replies - 1 through 7 (of 7 total)

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