Plugin being blocked by cloudflare

  • Resolved fadi

    (@fadi232)


    1 year, 6 months ago

    Hi,

    The plugin hasn’t been working for a while, when I try to search I receive this error: “The request failed. Please check your connection! Status: 403”

    I think this is related to cloudflare blocking it (because its error 403):

    Any idea if its true and if yes how to whitelist the plugin to run?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author wpdreams

    (@wpdreams)

    1 year, 6 months ago

    Hi,

    You may have some sort of a misconfiguration in your cloudflare WAF or other rules, as I can’t even access the linked page, I get blocked immediately: https://i.imgur.com/6v4jINQ.png

    Cloudflare has special ruleset for WordPress, I think you have to enable that somewhere – as otherwise it will block many of the default endpoints (like wp-json and ajax handlers). This thread on cloudflare explains a similar situation.

    All the best,
    Ernest

    Thread Starter fadi

    (@fadi232)

    1 year, 6 months ago

    Hi Ernest,

    Sorry, the website was under DDOS attack last week, now its back to normal security measures.
    I did add a WAF rule for URI containt ajax to skip all other rules and its still not working:

    maybe its not cloudflare related? any idea what else might be causing this issue

    Plugin Author wpdreams

    (@wpdreams)

    1 year, 6 months ago

    Make sure you don’t have this option enabled by accident: https://i.imgur.com/gG0URHj.png

    I can now access the site, and only see this as a possible issue now.

    All the best,
    Ernest

    Thread Starter fadi

    (@fadi232)

    1 year, 6 months ago

    Thank you!!

    yeah it was on, turned it off and its working now

    Plugin Author wpdreams

    (@wpdreams)

    1 year, 6 months ago

    Great!

    I will mark this as resolved. Feel free to rate the plugin if you like it, it’s greatly appreciated 🙂

    All the best to you,
    Ernest

Viewing 5 replies - 1 through 5 (of 5 total)

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