Plugin blocking other emails

  • Resolved aapov

    (@aapov)


    4 years, 5 months ago

    Hi,

    I have this other plugin that sends reset password emails. When I have your plugin activated, those emails don’t get sent. I tried to deactivate this plugin and the reset password emails got sent again. Any idea why is this? Thank you so much.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Kuba Mikita

    (@kubitomakita)

    4 years, 5 months ago

    Hi, haven’t you disabled the default emails in Notification -> Settings -> Integrations?

    Thread Starter aapov

    (@aapov)

    4 years, 5 months ago

    Thank you Kuba for your fast response.

    I have only disabled the welcome email, so I could only use the one made with the plugin. It seems like even the custom email doesn’t get sent. After I had posted the original post I got some emails from my testing (30-60 minutes late). I have no idea why since I have previously received all emails with little to no delay without using an SMTP service. I don’t really know anymore if it is due to the plugin or some other issue.

    Plugin Author Kuba Mikita

    (@kubitomakita)

    4 years, 5 months ago

    Delay might be caused by the Background Processing feature, if you have that enabled.

    The best way to test is to enable the Notification log in Notifications -> Settings -> Debugging.

    Can you let me know what’s the other plugin that is sending the password reset email? Also, the welcome email is sent via our Notification plugin?

    Plugin Author Kuba Mikita

    (@kubitomakita)

    4 years, 4 months ago

    Closing due to inactivity

Viewing 4 replies - 1 through 4 (of 4 total)

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