Hello.
Please tell us the website URL. If you prefer not to share this in a public post please create a ticket here: https://cleantalk.org/my/support/open.
It happens on any page of our website <westmountmag.ca> when you type and enter a search topic in the search box at the top right. The problem is absent when the latest version of the Anti-Spam by CleanTalk plugin Version 6.29 is deactivated.
Please, change these settings:
- WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings →
- → set the option “Set cookies” to “Auto” →
- → set the option “Use CleanTalk JavaScript library” to “On” → Save Changes.
Then clear your website cache. Make sure that the website cache is 24 hours or less.
It will fix the issue. Did it help?
Did all the steps you suggested but the problem remains.
Hello @visionnaires,
Please, use this instruction below to install the fixed version (the fix will be included in the further version):
Download link: https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip
- Go to the WordPress Administrator Panel —> Plugins.
- Find the plugin “Anti-Spam by CleanTalk” —> Deactivate.
- After the automatic page refresh, find the plugin again “Anti-Spam by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
- Go to Plugins —> Add New —> Upload Plugin.
- Download the plugin archive from the link above.
- Choose the downloaded archive and press “Install Now”.
Did it help?
It works now. Many thanks, team Cleantalk, much appreciated!
Thank you for letting us know!
If you have a moment, could you please leave us some feedback? We would be very grateful.
Anti-Spam: https://ww.wp.xz.cn/support/plugin/cleantalk-spam-protect/reviews/
