• Resolved aranjo

    (@aranjo)


    Hi
    I have just tested the free version. Despite several hours of futile customization of the options and also disable other plugins, with shortcode or widget bi I arrived at no solution. The error blocks the display of the images, as well as the opening of the menu in the upper right corner. Logged into the backend, the plugin runs as it should.
    I have now deactivated the plugin again and activated the old filter.

    I use the theme Flatsome

    Somebody can help? The Support don’t answer me.

    Thanks

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  • Plugin Author WBW Plugins

    (@woobewoo)

    Hello aranjo,

    Most likely this is due to installed caching plugins, or access control by user types, or image optimizers / lazyload scripts.

    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error.
    If it won’t help, try to switch temporarily to a standard WordPress theme.
    Afterward, let us know about the result.

Viewing 1 replies (of 1 total)

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