Plugin breaking my website EVEN AFTER uninstall.

  • Resolved adamk09

    (@adamk09)


    3 years, 6 months ago

    I decided to test this plugin so I connected the cloudflare api using the plugin allowing it to cache my website pages. I turned off the Litespeed cache i had been using for this. The plugin broke my website so I uninstalled the plugin, but somehow it continues to break the website. This continues to happen even when I restored the site to an earlier version than the date on which I installed this plugin. So I have been trying different things, I purged the cache in my cloudflare account and even changed the global APi which I used to connect to this plugin and the problem continues. Somehow it seems to continue affecting the IP address of the website. I have spent 3+ hours dealing with this problem and I’m unable to continue working because of this issue. I need urgent help to resolve this.
    thanks

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  • Plugin Contributor iSaumya

    (@isaumya)

    3 years, 6 months ago

    Hi,
    first of all this plugin breaking your website, that chances are very slim as this plugin doesn’t add anything in your code or changes your website in any ways. All it does is manage the page caching and cahing thing proper response header which has nothing to do with your page content.

    Now you also said that you have deleted the plugin. So, if you have deleted the plugin from WP Admin > Plugin section then on deletion of the plugin it clearly says the user that it will delete everything related to the plugin from the database and from the server so that they is no leftover unused code on any website.

    Further, you also said that you have restored your website from a backup from a time when you did not have this plugin, well, in that case it is clearly not related to the plugin. You should check the error logs to see what error you are getting and then user that to figure out what’s causing your website to break.

Viewing 1 replies (of 1 total)

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