Plugin breaking other scripts

Resolved Bolton Studios LLC
(@boltonstudios)

7 years, 4 months ago
Hello, Thank you for creating a great plugin (I left a 5-star review). I want to continue using Lazy Load by WP Rocket but I discovered that it is breaking scripts used by our website theme, Divi, and at least one other plugin: Facebook Reviews Pro.

For example, the Facebook reviews carousel is broken in Chrome and Firefox on this page (toward the bottom): https://www.owingsbrothers.com/kitchen-remodeling/

But not on this staging site which isn’t using Lazy Load by WPR: https://owingsbrothers.staging.wpengine.com/kitchen-remodeling/

Even worse is that the backend Divi page-builder fails to load while Lazy Load by WPR is active. Can you offer any suggestions? Thank you for your time.

Other links for reference:
Divi by Elegant Themes: https://www.elegantthemes.com/gallery/divi/
Facebook Reviews Pro: https://ww.wp.xz.cn/plugins/fb-reviews-widget/
- This topic was modified 7 years, 4 months ago by Bolton Studios LLC.
- This topic was modified 7 years, 4 months ago by Bolton Studios LLC.

Viewing 8 replies - 1 through 8 (of 8 total)

Anonymous User 14978628
(@anonymized-14978628)

7 years, 4 months ago

I just tested this out on my localhost site.

After updating the plugin i am also unable to use the visual page builder.

Disabling the plugin and everything works fine.

Plugin Author WP Media
(@wp_media)

7 years, 4 months ago

Hi,

Currently on the 2 URLs provided, no lazyload seems to be active, so unfortunately we can’t see the issue.

For Divi, which version are you using?

Anonymous User 14978628
(@anonymized-14978628)

7 years, 4 months ago

I am experiencing the issue with the latest version of Extra which is the same as Divi. I noticed it occur just after i updated the lazy load plugin like the original poster, who i’m guessing has since disabled the plugin due to it preventing the visual builder from loading.

I can send you a copy of the theme to investigate this conflict if you wish?
Thread Starter Bolton Studios LLC
(@boltonstudios)

7 years, 4 months ago
@wp_media — @martychc23 is correct. Given the severity of the errors (especially but not limited to breaking the page builder), I had to disable the plugin and then I switched to a different plugin after a little while because I did not want an extended period of slow-loading pages. I am using Divi theme version 3.19.4. I understand that errors happen and I am still grateful to software developers like you that release free plugins. However, I will not be testing fixes to Lazy Load because I am no longer using the plugin. Also, I was willing to upgrade to a paid version of WP Rocket for faster support on these errors, but they did not reply to me when I inquired through your website. Therefore, I purchased the premium version of WP Fastest Cache instead and their support helped me configure settings for lazy loading that worked with my other scripts. Please follow up with martychc23 for more info since they were able to reproduce the error. Beyond martychc23’s feedback, as far my concerns go, the ticket does not need to remain open.
- This reply was modified 7 years, 4 months ago by Bolton Studios LLC.
Anonymous User 14978628
(@anonymized-14978628)

7 years, 4 months ago

I am happy to help fix this issue so please keep ticket open.

I have found this lazy load plugin to be the best of all i have tried.

I was actually just about to leave a review for this plugin when i discovered this issue after upgrading, so i hope it can be resolved soon.

Thread Starter Bolton Studios LLC
(@boltonstudios)

7 years, 4 months ago

I received a reply from WP Rocket Support saying, “We have a fixed planned for that [Divi] issue in the standalone Lazyload plugin in the next minor version coming, 2.0.3. “

Anonymous User 14978628
(@anonymized-14978628)

7 years, 4 months ago

@boltonstudios thanks for letting us know.

Plugin Author WP Media
(@wp_media)

7 years, 4 months ago

Yes the issue with the builder should be fixed in the next version

Viewing 8 replies - 1 through 8 (of 8 total)

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