Plugin Breaks CSS on Website

  • Resolved KevinR7

    (@randomaccount7)


    5 years, 6 months ago

    Hello,

    Love the plugin, recently purchased the full version.

    However, I’m experiencing an issue where adding the shortcode to any page on my website completely ruins the CSS formatting of all of the other text on the page.

    I’m not sure how to resolve this issue – the only way I can seem to undo it is to remove the shortcode completely.

    Any suggestions?

    Thank you very much!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mkscripts

    (@mkscripts)

    5 years, 6 months ago

    Hi,

    Nice to hear you like our plugin, thank you 🙂

    This is probably an external cause, as our plugin’s CSS only affects elements of the download form wrapper. How do you add the shortcode to your page? If you are using a page builder it is recommended that you check their documentation on how to add a shortcode. If not, could you send us the URL so we can help you more efficiently (or contact us via the premium support section)?

    Kind regards,
    Team Download After Email

    Thread Starter KevinR7

    (@randomaccount7)

    5 years, 6 months ago

    Hi there,

    Thank you very much for your quick response. Just wanted to let you know that I have resolved the issue (for now), but appreciate the help!

    Thanks!

    Plugin Author mkscripts

    (@mkscripts)

    5 years, 6 months ago

    You’re welcome and thanks for letting us know!

    Kind regards,
    Team Download After Email

Viewing 3 replies - 1 through 3 (of 3 total)

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