Plugin breaks mobile menu

  • acecorp

    (@acecorp)


    5 years, 8 months ago

    The site navigation menu keeps auto-collapsing on mobile devices so that nobody can click any menu item because does not stay open. The problem happens on mobile devices, we have reproduced it on iPhone.

    As soon as I disable THIS Salon Booking plugin, the problem disappears. I cannot think about buying this plugin until this issue is fixed.

    To reproduce, (a) grab an iPhone (any iPhone), (b) open Safari (or edge, or Firefox, or chrome on iPhone), (c) go to http://www.kara.salon, (d) click on the “three line menu icon” at the top right, (d) this opens the menu but it does not stay open and as a result you can not read the menu choices or click any navigation items. The result is the website is not usable or navigable by anyone on an iPhone because the menu instant closes.

    See video here that shows you the problematic http://www.kara.salon website versus a website thats been running for over 2 years that does not have the problem: https://www.kara.salon/troubleshooting/ExampleOfAutoColapsingMenuOnMobile.mp4

    As soon as I disable THIS Salon Booking plugin, the problem disappears. I cannot think about buying this plugin until this issue is fixed.

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