Plugin breaks page when using woocommerce product page shortcode

  • Resolved J

    (@paradox_designs)


    9 years, 3 months ago

    Hi,

    It seems that when using the full product page shortcode on a page, your plugin somehow breaks the page. Example: [product_page id=”116″]

    This was identified by elegant themes as originally I thought it was the Divi theme that was the culprit but they’ve figured it out and suggestion I’d let you know. Disabling your plugin did fix the issue.

    Please let me know if there is a possible fix for this as I would love to continue using your plugin.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Conversios

    (@tatvic)

    9 years, 3 months ago

    Hi,

    Thank you for contacting us!

    We request you to share your store URL with the plugin installed so we can troubleshoot the issue & help you to resolve the same.

    Hope to hear you soon!

    Thanks & Regards!

    Thread Starter J

    (@paradox_designs)

    9 years, 3 months ago

    Here is an example.

    staging fronted login:
    username: flywheel
    pass: scary-amount

    If you view this page while logged in as admin it looks ok but as you can see as non logged in user the whole page is messed up

    shamrick

    (@shamrick)

    9 years, 3 months ago

    I concur. Having the same problem. It keeps all the other content (other than the Woo product created by the shortcode) on the page from loading (or at lease displaying). All that shows is the Woo product, but apparently with no custom CSS loaded.

    Plugin Author Conversios

    (@tatvic)

    9 years, 3 months ago

    Hi

    Thank you for sharing URL with us!

    We did a quick look of your store & found the following outcomes:

    1. You have a staging site which throws lots of javascript errors.

    2. Two different product page URL we found: one is which you shared & the other one is here.

    3. What is the flow of your site by which user can traverse to the “Product Page” of your store?

    Kindly share the above concern with us at analytics2(at)tatvic(dot)com so we can assist you further regarding your query.

    Hope to hear you soon!

    Thanks & Regards!

    Plugin Author Conversios

    (@tatvic)

    9 years, 3 months ago

    Hi Shamrick,

    Thank you for contacting us!

    Kindly share the above concern with some details like store URL,product id with us at analytics2(at)tatvic(dot)com so we can assist you further regarding your query.

    Hope to hear you soon!

    Thanks & Regards!

    Thread Starter J

    (@paradox_designs)

    9 years, 3 months ago

    Thanks! Email sent.

    Plugin Author Conversios

    (@tatvic)

    9 years, 3 months ago

    Hi,

    Connected via email thread so closing this thread. If you need further help with this, please feel free to re-open this thread.

    Thanks & Regards!

Viewing 7 replies - 1 through 7 (of 7 total)

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