• Resolved gdimo

    (@gdimo)


    Hi all,

    Since the wordpress update 5.2, if the plugin is able my website is broke.

    You are the only plugin who do that i need…

    Help me plzzz 🙂

    Thanks !

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • hey @gdimo,

    thanks for your message.
    I’m sure we can find out where is the problem.

    Let’s check the basics first:
    – please ownload todays update – problem still occurs?
    – Wich PHP version do you use?
    – Is there any error code visible which you can show me?

    Best regards,
    Patrick

    Thread Starter gdimo

    (@gdimo)

    Hello Patrick,

    1. After download problem still occurs
    2. WordPress : 5.2.1
    PHP/MySQL : 7.0.33 / 5.7.21
    3. No error code, but all height parameters are broke.

    I can’t send you a screenshot..

    Best,
    Guillaume

    Hey @gdimo,

    thanks for your follow up.

    Do you have WP DEBUG enabled?
    Can you have a look in the log file? Is there anything related to Passster?

    Best regards,
    Patrick

    Thread Starter gdimo

    (@gdimo)

    Hey @patrickposner

    I don’t use WP DEBUG and I check the log file. I see nothing in particulary.

    Please look my config !

    – WordPress : 5.2.2
    – PHP/MySQL : 7.0.33 / 5.7.21
    – Theme : Cuber
    – Theme URI : http://wp.dexifly.com/cuber/
    – Extensions : Advanced Custom Fields PRO (5.7.7), Advanced WordPress Backgrounds (1.6.0), Akismet Anti-Spam (4.1.2), Autoptimize (2.5.1), Colorlib Login Customizer (1.2.91), Coming Soon Page & Maintenance Mode by SeedProd (5.0.26), Contact Form 7 (5.1.4), Contact Form 7 – reCaptcha v2 (1.2.0), Contact Form 7 Redirection (1.3.3), Cuber Helper Plugin (1.0.6), Favicon by RealFaviconGenerator (1.3.15), Font Organizer (2.1.1), Forum_wordpress_fr (4.2), Google Analytics Dashboard for WP (GADWP) (5.3.8), Jetpack by WordPress.com (7.5.3), Kirki Customizer Framework (3.0.44), One Click Demo Import (2.5.2), Power Builder (1.0.0), Protect WP-Admin (3.0.3), Safe SVG (1.9.4), Simple Restrict (1.2.5), Slider Revolution (5.4.8.1), Smush (3.2.2.1), SVG Support (2.3.15), Templatera (1.1.12), TM Header Banner (1.0.5), UpdraftPlus – Backup/Restore (1.16.16), Visual Portfolio (1.13.0), WPBakery Page Builder (5.6), WP Cost Estimation & Payment Forms Builder (9.677), WP Sitemap Page (1.6.2), WP Super Cache (1.6.9), Yoast SEO (11.8)
    – Adresse du site : https://dimo-diagnostic.net
    – Nom de l’hébergeur : Apache

    Thread Starter gdimo

    (@gdimo)

    I have screen the bug but i can’t send photo here!

    all height parameters are broke

    if (just) a layout issue, then this _could_ be due to the CSS (or JS) being autoptimized.

    first try disabling Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL of the page that has the login form.

    if that fixes the problem then try to identify which one (CSS/ JS) by disabling (and re-enabling) CSS optimization and then JS optimization. once you know that you’ll have to look into which CSS- or JS-file to exclude from optimization to fix.

    AO’s FAQ has more info on troubleshooting and how to exclude.

    hope this helps,
    frank (ao dev)

    Thread Starter gdimo

    (@gdimo)

    Thank you for your answer @optimizingmatters but the problem existed before I install Autoptimize plugin.

Viewing 7 replies - 1 through 7 (of 7 total)

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