• Resolved mortenchr

    (@mortenchr)


    Hi
    The latest releases of the plugin can’t create thumbnails on my server. Last working version is 1.8.18 which is installed now. The system is running divi, php 7.4 on a nginx server. What could cause this problem.
    Kind regards
    Morten

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author bradvin

    (@bradvin)

    How can you tell the thumbs cannot Be created? Are you getting the thumbnail generation alert in the admin?

    Thread Starter mortenchr

    (@mortenchr)

    Hi bradvin. Yes that is correct and I have tried the various recommendations to solve this problem ie deleting cache, override thumbnail test etc. During speedtests I can also see that the plugin serves full size images instead.

    Plugin Author bradvin

    (@bradvin)

    It’s strange that a previous version works but not the latest, as the code for thumb generation has not changed as far as I can remember since the plugin was created.

    I will have to look at the code for 1.8.18 and compare to the latest to see what has changed

    Thread Starter mortenchr

    (@mortenchr)

    Thanx. Let me know if there’s any tests you would like me to try. The website address is http://www.stonehenge.co.za.

    Plugin Author bradvin

    (@bradvin)

    @mortenchr

    I compared the code between the 2 versions, and there are a few changes, but nothing that should be causing the thumbs to not be generated.

    Do you have a staging site available? If so, please can you update to the latest version and then goto the Settings page and under the images tab run the tests, so see what the exact error is.

    Thread Starter mortenchr

    (@mortenchr)

    Hi Brad

    I have created a staging site and updated the plugin to the most recent version. There doesn’t seem to be any problems running it in the staging environment. The built caching on the server is off by default on the staging site. Could this be the problem?

    Kind regards

    Morten

    Plugin Author bradvin

    (@bradvin)

    hi @mortenchr

    There must be some config that is diff btw the live and staging, that is causing the problem.

    Another user recently had a similar issue. They had imagick and GD PHP libraries on their server. Imagick is used by default, but there is an advanced setting on FooGallery settings where you can Force GD. If you have the same scenario, perhaps you can try this?

    Thread Starter mortenchr

    (@mortenchr)

    Hi bradvin
    I have updated to wp 5.5.1 and foogallery 1.9.34.
    This seems to have fixed it.

Viewing 8 replies - 1 through 8 (of 8 total)

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