Plugin can’t show reviews

  • Resolved casaalesonia

    (@casaalesonia)


    1 year, 5 months ago

    The plugin does not show reviews and returns the message ‘While downloading reviews, we noticed that your linked page was not found.
    If it does exist, please contact us to resolve the issue or try to link it again.’

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support liditrudex

    (@liditrudex)

    1 year, 5 months ago

    Hi @casaalesonia !

    As I understand you experience an issue with the downloading of the reviews.

    Could you send us the URL you’d like to connect?

    Also please send us the troubleshooting text, which you can copy from the “Advanced” tab of the plugin, in the “Troubleshooting” box, by clicking “Copy to clipboard,” so we can assist you further.

    https://snipboard.io/BbziPU.jpg

    https://snipboard.io/qX3sQu.jpg

    Waiting for your reply,

    Lídia from the Trustindex Team

    Plugin Support liditrudex

    (@liditrudex)

    12 months ago

    Hi @casaalesonia !

    Please let us know if you still experience this issue.

    We look forward to your reply and are here to assist further.

    Best regards,
    Trustindex Support Team

    Plugin Support liditrudex

    (@liditrudex)

    11 months, 2 weeks ago

    Hi @casaalesonia !

    Our team has resolved the issue.

    After reconnecting the Booking URL, the reviews should be downloaded this time.

    Thank you for your patience!

    Let us know if there’s anything else we can help you with. 

    Best regards,

    Trustindex Support Team

Viewing 3 replies - 1 through 3 (of 3 total)

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