Plugin causes 500 Internal Server error

  • keith_mason51

    (@keith_mason51)


    12 years ago

    Hi there, firstly thank you for what I’m sure is an excellent plugin. I was wondering if you could help.
    I’m pretty sure I have set the plugin up correctly (I’ve followed the instructions) and I’ve loaded up the documents via the ‘Add Media’ button on the page, then I’ve added [dg]
    Before adding the [dg] code the page works fine, however when I add the [dg] code I get a 500 Internal Server Error on the page.
    I couldn’t see anyone else with the same problem so was wondering if you had any ideas. Her is the URL for the page, although I doubt it will help you as of course the page cannot load.
    http://www.capitalprofile.com/brochure-download/

    Thanks for your help
    Keith

    https://ww.wp.xz.cn/plugins/document-gallery/

Viewing 1 replies (of 1 total)
  • Plugin Author Dan Rossiter

    (@danrossiter)

    12 years ago

    Interesting… That is definitely a new one.

    We may be able to figure out what is going on with some of DG’s built-in debug logging. To do that, the first thing I need you to do is enable WP_DEBUG. After you’ve done that, DG will start logging things to your PHP log file, some of which may be useful in tracking down what is happening.

    Once you’ve enabled WP_DEBUG, I recommend installing a plugin to help you view the file (unless you are proficient in server management, in which case you can ignore the following and just open the file). The plugin I generally recommend is Error Log Monitor, but there are others floating around.

    Once you have all of that setup, let me know what shows up, specifically any log entries prefixed by “DG: “

    -Dan

Viewing 1 replies (of 1 total)

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