Plugin causing critical error | ww.wp.xz.cn

tragictomato
(@tragictomato)

1 year, 4 months ago

Hey everyone, I installed and successfully set up the menu, but after a few days it caused a critical error on my site (I think maybe after the free trial of premium ended). I’ve turned on/off the plugin to confirm that it’s the five starr menu causing the issue. Any thoughts on a fix/troubleshooting options?

Thank you in advance!

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support jaysupport
(@jaysupport)

1 year, 4 months ago

Hi tomato,

Discussion of the premium trial is not allowed in these forums (https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products). If you could write us via our website (https://www.fivestarplugins.com/support-center/), we’ll be happy to help you in troubleshooting the issue you are experiencing.

bnwilson6624
(@bnwilson6624)

11 months, 1 week ago

Five Star Business Profile and Schema plugin update yesterday is causing display issues. Please have someone repair code. I’m hoping not to remove your plugin from 28 sites.

Plugin Support jaysupport
(@jaysupport)

11 months, 1 week ago

Hi bnwilson,

This support thread is for the Restaurant Menu plugin and not the Business Profile plugin.

Anyway, we released an update yesterday that corrected a fatal error in the Business Profile, which I imagine was causing the issue that you were facing.

Viewing 3 replies - 1 through 3 (of 3 total)

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menu

3 replies
3 participants
Last reply from: jaysupport
Last activity: 11 months, 1 week ago
Status: not a support question